Privacy Policy

Last updated: October 2026

This policy explains how Faultgrew Tree Service (written as "we" and "us") gathers, uses and passes along information when you browse faultgrew.property, phone the number shown on this site or send in a form. It is a general template, not legal advice.

What We Collect

Some details come straight from you. If you phone or fill out a form, that may include your name, phone number, email address, location and notes about your tree or property.

Other details are gathered automatically as you use the site. These include your IP address, browser and device type, the pages you open and the time of your visit. Calls to the number on this site may be tracked, and some may be recorded, so quality can be checked and billing can be handled.

Why We Use It

We use what we collect to:

• Match you with an independent tree removal provider that serves your area
• Hand your request details to that provider so they can reach out and set up a visit
• Reply to your questions and messages
• See how this site and our phone lines get used
• Make the site and the service better
• Meet legal duties and stop fraud or misuse

Who Gets Your Information

Faultgrew Tree Service is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners so they can get in touch. These providers are separate businesses with their own privacy practices.

We may also share information with companies that help run the site and the phones, such as hosting, analytics and call-tracking services. We may disclose information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, correct or delete your personal information, or to opt out of certain sharing. To make a request, send an email to contact@faultgrew.property. We may need to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may change this policy from time to time. The date at the top shows when it last changed.

Contact

Have a question about this policy? Email contact@faultgrew.property.